Saturday, July 18, 2009

MP390 Waste ink tank full

1. Printer ‘on.’
2. Press: “Additional Functions” button
Press “Scan” button
Press “Copy” button
Press “Scan” button
3. Now it says, “Service Mode / #1 SSSW.
4. Keep hitting “+” [which is the right arrow]; it will go through #1 to #11 (Date/Time), then “Service Report,” and, lastly, “Test Mode.” Then hit “Set.”
5. Now you will have another set of selections. Keep hitting “+” [the right arrow] to go from #1(DRAM) to #8 (Printer Test). Then hit “Set.”
6. When it finishes some sort of function, “Please Wait” will be replaced by “-8-2+” Then hit “+” and it should then say “-8-3+” and you hit “Set.”
7. The screen should now say “EEPROM Clear.” [You may need to press “Set” then, to get to the next step? My notes aren’t clear.]
8. Option 0 should be “select ink count.” Press “Set.”
9. Press the “Stop/Reset” button.
10. Press the “On/Off” button.
11. Wait for the printer to restart.

I have had the “waste ink tank near full” message twice in the almost-3-years I’ve been using my printer and it’s still functioning fine. No “waste ink” coming out the bottom!

1 comment:

Anonymous said...

THANKS TO ALL. I used:

1)Printer on, press Additional Functions, Scan, Copy, Scan
Now you should be in service mode from there for waste ink tank reset

2)Select (OK button) Test mode which is like the last available selection
3)Select (OK button)#8 Printer Test, it will do something here like cleaning or something then it will come up with some other option this is where it gets a bit confusing cause now all it says is like 8-2 or 8-3 push the + or - button until it says 8-3 then hit the select (OK) button

The menu will now say EEPRON Clear
Select Ink count which is option (0) and press set (OK)

Then press Stop/Reset Followed by the power button and then wait for it to restart.

AS WELL AS:

> Additional functions >Scan >Copy >Scan
> #8 Clear > All > Set
> stop/reset
turn of power

TO RESET THE COUNTER AND CLEAR THE ALARM.