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Friday, February 6, 2009

Canon i560 service error 5c00


This worked a treat for Canon i560


Waste Ink Counter Reset.

(1) Turn off the printer.

(2) Press and hold the RESUME button, then press and hold the POWER button.

(3) Release the RESUME button, Next press and release the RESUME button two(2) more times in succession. Note: you are still holding the POWER button). The printer's carriage will “reset" or move momentarily.

If the above was properly performed the printer will enter the "Service Mode".

(4) Press the RESUME button 4 times, this will select the clear waste ink counter function. The lamp will alternate (change) color with each key press. Next press the POWER button to "set" the change, and return to the top of the function selection menu. Press the POWER button again to restart the printer.

2 comments:

I tried this fix and it worked like a charm! We're printing again.

Thanks to both of you!

ooks like i got cut off so here is the rest of my post.

Service Mode: This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.


With the printer powered off (but still plunged in), hold down the "Resume Button" and press the "Power Button" and hold them both down.

While holding down the "Power Button", release the “Resume Button" and then press and release the "Resume Button" twice.
Now release the "Power Button".

The indicator light should blink in green and the printer will make some noises.
You know you are in service mode if the green light stops flashing and stays green.

Select one of the following service mode functions by pressing the “Resume Button” the specified number of times listed below.
Each time you press the “Resume Button” the light will change color to let you know the button was pressed.

1 time = Service test print.
2 times = EEPROM information print.
3 times = EEPROM initialization
(4 times = Waste ink counter resetting)
5 times = Destination settings
6 times = Print head deep cleaning

Then press the “Power Button” one time to perform selected function.

If you press the "Power Button" two times it will take you out of service mode.

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